Privacy Policy

The Chief Brief provides premium news, insight and analysis to a growing audience of global decision makers. We have held true to our values of integrity, authority and independence. Central to this mission is our commitment to upholding the highest standards of data protection for our customers.

This Privacy Policy applies to all websites and web applications which link to this policy and are published by The Chief Brief ("Sites").

If you wish to amend any of the personal information that we hold about you, or update your marketing preferences, you can do so at any time through your account.

If you have any queries about how we use your personal information, please contact our Data Protection Officer at: newsroom@chiefbrief.org

Information We Collect

This section details the information we may collect about you. We explain why, and how, we use it in later sections.

Account Information

If you decide to create an account or enquire about one of our products or services, we'll ask you to provide us with some specific information, for example:

• Basic personal details — such as name, title and date of birth
• Personal contact details — such as home address, delivery address, home phone number, mobile phone number, and email address
• Work details — such as job title, department, company name, company address, work email address and office phone number
• Student or institution details, if you are signing up to a subscription of an educational establishment — such as student status, graduation year, establishment name
• Log in details — such as username and password
• Payment details — such as your bank account and payment card information

We may also use your account information, such as your title, name and country, to infer your gender.

Additional Information

On occasion, we will ask you to voluntarily provide additional information, for example:

• Your opinion of our products and services
• Your preferences, including newsletters or topic subscriptions
• Your investment details if you use our portfolio tool to store your holdings
• Information such as your dietary preferences and accessibility requirements when attending a Chief Brief event
• Information about your ethnicity and gender to support our diversity and inclusion goals
• Information about your role, area of study, and areas of interest to help us personalise your Chief Brief experience
• Information contained in your CV, including qualifications and biography, and any learning accessibility requirements if you are completing one of our courses

Information We Obtain from Partners and Public Sources

In some circumstances, we collect information about you from our partners or from publicly available sources to help us better understand our audience and enhance the relevance of our content and marketing. For example, in some cases we obtain the contact details of potential speakers for Chief Brief Live events from public websites.

Information We Obtain Through Cookies and Similar Tools

We use cookies (and similar technologies) and analytics tools across our Sites to collect information about you. This information can be used to improve the performance of the site, make advertising more relevant and enhance your user experience. We provide detailed information about cookies and similar technologies within our Cookie Policy; examples include:

• Your location — we use cookies to display the version of the site that is most relevant to your location.
• Your usage — we use cookies to understand how our customers use our Sites, and interact with our communications and journalism. For example, we use technology on our Sites which records user movements, including page scrolling, clicks and text entered. (It does not record payment details.) This helps us to identify usability issues and improve the assistance we can provide to users.
• Your device — we use cookies to understand what type of device you are using to show you the best version of the site.
• Your engagement with advertisements — we use cookies to understand what advertisements you have been shown, or clicked on, to bill our advertising partners, and to present you with advertisements that are more relevant to you.

If you wish to manage your cookies, please follow the instructions on our Manage Cookies page.

Lawful Basis for Processing

We only process personal information where we have a lawful basis for doing so, such as the following:

• User consent — This is where you have given us permission to process personal information for a given purpose. You have the right to withdraw this consent at any time. You can manage your preferences within your account or by contacting customer services.
• Legitimate business purposes — This is where we have a legitimate interest, as a business, to process personal information. We take due care to balance our interests against your right to privacy.
• Contractual necessity — This is where we have to process personal information to meet our contractual obligations.
• Legal obligation — This is where we have to process personal information in order to comply with the law.

We may also rely on relevant exemptions under the GDPR to the requirement to identify a lawful basis for processing.

How We Use Your Personal Information

We collect personal information for the following main reasons:

1. To provide our service — We require some of your basic personal information so our services work as you would expect, including providing access to our digital content, notifying you of changes to our services and dealing with customer services queries. We record customer calls for monitoring and training purposes.
2. To maintain performance and improve our products and services — Using personal information helps us understand how our readers experience our Sites and services, so we can make improvements. This includes analysing onsite data to test new and existing events, products and developments; contacting customers with market research surveys; and hosting subscriber focus groups.
3. To bill our customers — We, along with our authorised payments processors, securely process your payment information to take payments, give refunds and to detect and prevent fraudulent activity.
4. To monitor compliance with our policies and terms — We monitor for breaches of our terms and conditions and copyright policies.
5. To personalise our products and services — We improve your experience of our products and services by personalising parts of our Sites and apps with the information you give us and what we learn about you.
6. To communicate product changes and offers — We will contact you with carefully curated Chief Brief offers and promotions, exclusive event invitations and feature announcements. You are able to change your preferences at any time through your account or by contacting customer services.
7. For the purpose of advertising — We need to process your information to understand the effectiveness of the advertising we serve to you and others, and to deliver relevant personalised advertising.
8. For the purpose of marketing — We use your personal information to show you offers and promotions for Chief Brief subscriptions and events.
9. Recruitment — If you apply for a role via one of our Sites, we will process your information in order to facilitate the application process.
10. To build directories — We process personal information to create databases and directories providing key business insights and profiles to those with licensed access. Where we make an individual's contact details accessible in our directories, we inform the individual and provide instructions on how to have their contact details removed.
11. To administer prize draws and competitions — If you enter a prize draw or competition, we will process your information in order to run the competition or administer the prize draw.
12. For the purpose of diversity and inclusion initiatives — We rely on information, such as gender or inferred gender, and ethnicity to understand the composition of our audience and ensure that our products and services are engaging across our audience.
13. To facilitate networking communities — Where our events or courses provide the opportunity to network, some of your personal information may be visible to other community members. Where this happens, you will be informed and provided with information about how to opt out.

Who We Share Your Personal Information With

We disclose personal information to facilitate the running of our business or to provide specific services you have requested. Commonly, we will disclose information to:

• Service providers — We engage service providers who help to support our business and improve our products. These include fulfilment providers for delivery of our digital content and marketing; customer service agencies; hosts, organisers and sponsors of our events; organisations that host our Sites or databases; and providers of online surveys.
• Advertisers — We, and our advertising partners, use cookies to collect personal information and serve you with advertisements that we believe are relevant to you and your interests.
• Institutional customers — If your subscription is provided under a group subscription or trial, we will provide our client with information about your activity on our Site(s) for the purposes of user management, licence administration, content suggestion and billing.
• Complimentary subscription/access provided by our corporate partners — If you take up a complementary or trial subscription at the invitation of one of our corporate partners or clients, we will provide them with some information about your use.
• Social media providers — Information will be shared with social media platforms where you log in to our Sites via a social media account, or use components on our Sites provided by social media platforms.
• Other users — Our Sites are publicly accessible and anyone around the world who accesses our Sites will be able to see anything you post, such as comments about an article.
• Legal processes and successors in title — We, and our suppliers, may also disclose your information to comply with applicable laws and regulations, court orders or other valid legal processes.

We also share aggregated, non-identifiable information with third parties. Before sharing this information, we ensure that it cannot identify you as an individual.

How Long We Retain Your Personal Information

We retain the majority of your personal information for as long as your account is active and therefore open; this allows you to continue accessing our content, products and services.

If you become inactive and are not a subscriber, we may delete elements of the information associated with your account. We will normally warn you if your access is going to be withdrawn and give you the opportunity to retain your account.

Where we don't need to keep all of your information in full, we may obfuscate or aggregate it. This is to ensure that we do not retain your information for any longer than is necessary.

A summary of how long your personal information is retained can be found below:

• Billing information — Masked details of most recently used payment method. Retained for 7 years. For regulatory reasons we are required to retain accounting records for 7 years.
• Business intelligence — Web activity on chiefbrief.org. Retained for 36 months, then aggregated and rendered non-personally identifiable. To improve and maintain performance, personalise our services and to provide our product.
• Comments — Comment on a Chief Brief article. Retained for the life of the article, to enable our readers to see other readers' comments about our content.
• Customer service queries — Complaint about non-delivery of newsletter. Retained for 7 years to provide a case history to assist us to answer your queries.
• Communication history — Email stating that your subscription is up for renewal. Retained for 7 years so that we have a record of what communications we have sent to you, to better assist your queries.
• Event registration — Sign up information for Chief Brief events. Retained for 13–36 months for event administration and, with your permission, to invite you to future events.
• Market research — Responses to a survey about Chief Brief journalism. Retained for 36 months, then aggregated and rendered non-personally identifiable. To administer market research incentives, avoid duplicating research requests and to understand research responses against usage of our Sites.
• Site features — Portfolio tool information. Retained for the lifetime of the account to improve your experience of our products and services and to enable you to continue accessing site features.
• Subscription information — Account information relating to a Chief Brief subscription. Retained for 7 years post-subscription to enable us to fulfil your contract with us.
• Diplomas and certifications — Name, contact information and course attendance / completion. Retained for 99 years to confirm completion of courses when requested.
• Sensitive personal data — Dietary or accessibility requirements for events. Deleted after the event to ensure we comply with your requirements.

It is sometimes necessary for us to keep your personal information for longer periods of time, for example:

• If there is a statutory requirement to retain it
• If we require the information for legal reasons or there is a legitimate business need for us to retain it
• To ensure we do not contact you if you have asked us not to

How We Keep Your Personal Information Secure

We have appropriate technical and administrative security measures in place to help ensure that our users' information is protected against unauthorised or accidental access, use, alteration, or loss. We use encryption technology, such as Transport Layer Security (TLS), to protect your personal information when you order products or services from us.

We operate a global business, so your personal information may be processed and stored outside the UK and the European Economic Area (EEA). We put in place safeguards, such as standard contractual clauses, to protect information that is transferred in this way.

Your Rights

Under data protection laws, you may have rights as an individual in relation to the personal data we hold about you. These rights include:

• The right to object to direct marketing — your preferences can be found in your account
• The right to access the personal data that we process about you
• The right to request the deletion of your personal data
• The right to request the rectification of your personal data — you can manage some of this information in your account

You can exercise these rights through your account or by contacting Customer Care at newsroom@chiefbrief.org.

You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).

Where This Privacy Policy Applies

Personal information is collected by The Chief Brief on behalf of its group companies and trading entities.

Our Sites are not intended for children under 16 years of age. We do not intentionally collect or use any information from children.

Our Sites contain links to third party websites which are not subject to this privacy policy. We are not responsible for their content, use of personal information, or security practices.

If you have a query in regard to the processing of your personal information, please contact our Data Protection Officer at: newsroom@chiefbrief.org

Privacy Notice for United States Consumers

This section of our Privacy Policy applies to consumers who reside in some US States and supplements the information above.

Privacy laws in certain US States may give consumers rights with respect to their personal information, which could include:

• The right to access the personal information we process about you
• The right to request the deletion of your personal information
• The right to request the correction of your personal information
• The right to opt out of targeted advertising and profiling
• The right to opt out of the sale or sharing of your personal information

You can opt out of sharing of your personal information. Or, where your personal information is included in one of our directories, you can email us at newsroom@chiefbrief.org to exercise your right to opt out.

In addition, residents of some States also have the right to lodge a complaint with its designated Supervisory Authority. Please refer to guidance provided by your relevant Supervisory Authority for further information.

We take the privacy of all of our customers seriously, regardless of location; where we do not fall into scope for a particular State's privacy law, we still protect customer data in line with this policy.

Service Providers

As described in our Privacy Policy above, we share your personal information with third parties for business purposes. Commonly, these include service providers who help to support our business operations and improve our products.

We also use service providers to serve you with advertisements that we believe are relevant to you. These third parties are permitted to process your personal information only for the purposes of providing services to The Chief Brief.

Do Not Sell or Share My Personal Information

If you are a California resident, the CCPA also provides you with a right to opt out of the sale and sharing of your personal information. The definitions of 'sell' and 'share' are extremely broad under the CCPA, and may include sharing certain pieces of information with our advertising partners.

You can choose to block sharing of this data with advertisers by requesting this by emailing newsroom@chiefbrief.org, or by using a designated opt out preference signal.

For more information on how we use your personal information and who we share your personal information with, please see our Privacy Policy above or contact newsroom@chiefbrief.org.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site usage, and deliver relevant advertising. You have full control over which cookies we can use through our Cookie Policy and preference center.

Types of Cookies We Use

Necessary Cookies (Always Active) — These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Analytics Cookies (Opt-In Required) — These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to track page views, session duration, bounce rate, and user demographics. This data helps us improve our content and user experience.

Marketing Cookies (Opt-In Required) — These cookies track your activity across websites to deliver more relevant advertising. They may be set by us or our advertising partners to build a profile of your interests. If you disable marketing cookies, you will still see advertisements, but they will be less relevant to you.

Your Choices

Manage Preferences — You can review and change your cookie preferences at any time by visiting our Cookie Policy page and clicking "Manage Cookie Preferences" to open the preference center.

Withdraw Consent — You can withdraw your consent at any time. Your choice will take effect immediately, and previously set cookies will be removed where possible.

Browser Settings — Most browsers allow you to refuse cookies through their settings. However, blocking all cookies may prevent certain website features from working correctly. Visit www.allaboutcookies.org for instructions on managing cookies in different browsers.

Data Collected via Cookies

When you visit our Sites, cookies and similar technologies may collect:

• IP address — Your device's Internet Protocol address
• Browser type and version — Information about the browser you're using
• Device information — Type of device, operating system, screen resolution
• Pages visited — Which pages you view and how long you spend on them
• Referral source — The website that directed you to our site
• Approximate location — Based on your IP address (city/country level, not precise location)

Third Party Services

We use the following third-party services that may set cookies on your device:

• Google LLC — Google Analytics for website analytics
• Meta Platforms, Inc. — Facebook Pixel for advertising (if applicable)
• LinkedIn Corporation — LinkedIn Insight Tag for advertising (if applicable)
• Vercel Inc. — Website hosting and performance monitoring

Each third party has their own privacy policy governing how they use your information. We only share data with third parties where you have given consent or where necessary to provide our services.

Cookie Data Retention

Consent Records — We retain records of your cookie consent choices for 5 years as required by GDPR and UK data protection law. This helps us demonstrate compliance with legal obligations.

Consent Validity — Your cookie consent is valid for 6 months. After this period, you will be asked to review and renew your preferences to ensure your choices remain current.

Analytics Data — Data collected via analytics cookies is retained for 36 months, after which it is aggregated and anonymized so it can no longer identify you personally.

Your Cookie Rights Under GDPR

Under GDPR, UK PECR, and the Data (Use and Access) Act 2025, you have the following rights regarding cookies:

• Access — Request a copy of your consent records by contacting newsroom@chiefbrief.org
• Withdraw Consent — Change your cookie preferences at any time via our Cookie Policy page
• Data Portability — Request your consent and analytics data in a machine-readable format
• Deletion — Request deletion of your cookie data (subject to our legal retention requirements for consent records)
• Complain — Lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local data protection authority if you believe we have not handled your data properly

To exercise any of these rights, please contact our Data Protection Officer at newsroom@chiefbrief.org

Changes to This Privacy Policy

This policy was last reviewed and updated in April 2026. Any changes we may make to this privacy policy will be posted on this page. If changes are significant, we may choose to notify you by email or to clearly indicate on our home page that the policy has been updated.